Centerstone

“I moved to this centsrstone because I was poorly treated at another. It's not that no one wants to answer I was told that corporate wants people to use OAS. This policy was aggressively forced on me in another centerstone location. I goto this location and was recently told that the location is now enforcing this policy and are telling their front desk to do as was discussed to me ehich is to tranfer to OAS. Was told they aren't aloud to help appontment scheduling eity myself. I requested a transfer to make an appointment with my provider at their native locafion and was sent to OAS anyways. Unless you call OAS, This seems to be a policy moving forward. Calling corporate seems to make it worse so ide suggest users going forward give up on the idea of a perfect solution it didn't end well for me last centerstone I was at. I hope this helps. Response from the owner an hour ago Oldsunday, thank you for the high star rating! Thank you for your response, To be clear your location is very well kept and the staff has always been friendly. The 4 stars is in regards to how well managed your location is. I just hate that the times are changing where everything has to default to a call center. It's something you are being made to do.”

“First visit, so I was asked to come in 30 minutes early to fill out paperwork. So I got there at 8:30. Paperwork took about 5 minutes, so the receptionist said she'd let the therapist know I was there. My appointment was for 9:00; I'm sure whatever the therapist was doing at 9:06 when I walked out was more important than keeping her appointment with me. Unprofessional. Update: I made an appointment for Pulaski office with similar results. I was asked to get there early and did so for about 10 minutes of paperwork only to be told that the therapist wasn't there and would be meeting with me over zoom. If I wanted to see a therapist online I would have signed up for an online therapist and not had to wait a week for the appointment!”

“I have been treated very well they listen and everyone is nice”

“They are worthless they never helped me and they believe my mom and my abusive stepdad and they are always threatening to put me in the psych ward and they are the one that gave me PTSD when I went to dcs and oak plains academy they never do their job”